Privacy Policy

Last updated: November 26, 2025

1. Introduction

This Privacy Policy ("Policy") describes how Smart Car Tag and its affiliates ("Company," "we," "our," or "us") collect, use, and disclose information about you. This Policy applies to information we collect when you use our website, mobile application, and services (collectively, the "Services"), or when you otherwise interact with us.

By accessing or using our Services, you agree to this Policy. If you do not agree with our policies and practices, do not use our Services.

2. Information We Collect

2.1 Information You Provide

We collect information that you provide directly to us, including:

  • Contact information (email address, telephone number)
  • Account credentials and authentication information
  • Communication preferences and platform selections
  • Language and localization preferences
  • Any other information you choose to provide

2.2 Automatically Collected Information

We automatically collect certain information about your use of the Services, including:

  • Log data and usage information
  • Device information and identifiers
  • Internet Protocol (IP) addresses
  • Browser type and operating system information

2.3 Payment Information

Payment transactions are processed by third-party payment processors. We do not collect, store, or process payment card information. All payment information is subject to the privacy policies of our payment processors.

3. Use of Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our Services
  • To process transactions and deliver notifications
  • To authenticate users and manage accounts
  • To send technical notices, updates, and administrative messages
  • To detect, prevent, and address fraud, security issues, and technical problems
  • To comply with legal obligations and enforce our agreements
  • To respond to user inquiries and support requests

4. Disclosure of Information

We may disclose information about you:

  • To Service Providers: We engage third-party companies and individuals to perform functions on our behalf, including telecommunications providers, email delivery services, and infrastructure providers
  • For Legal Purposes: If required by law or in response to valid requests by public authorities, or to protect our rights, property, or safety
  • Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business
  • With Your Consent: We may share information with third parties when you give us consent to do so

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

5. Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required or permitted by law. When determining the retention period, we consider the amount, nature, and sensitivity of the information, the potential risk of harm from unauthorized use or disclosure, the purposes for which we process the information, and applicable legal requirements.

6. Your Rights and Choices

Subject to applicable law, you may have the following rights:

  • Access: Request access to the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information
  • Objection: Object to processing of your personal information
  • Withdrawal of Consent: Withdraw consent where processing is based on consent

To exercise these rights, please contact us using the contact information provided below. We may need to verify your identity before processing your request.

7. Security

We employ administrative, technical, and physical security measures designed to protect your information from unauthorized access, use, or disclosure. However, no security system is impenetrable, and we cannot guarantee the absolute security of your information.

8. Third-Party Links and Services

Our Services may contain links to third-party websites or services that are not owned or controlled by us. We are not responsible for the privacy practices of such third parties. We encourage you to review the privacy policies of any third-party services you access.

9. International Data Transfers

Your information may be transferred to, and processed in, countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We take steps to ensure that your information receives an adequate level of protection in the jurisdictions in which we process it.

10. Children's Privacy

Our Services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

11. Changes to This Policy

We may modify this Policy from time to time. When we update the Policy, we will revise the "Last updated" date above and post the new Policy. We encourage you to review this Policy periodically. Your continued use of the Services after any changes indicates your acceptance of the updated Policy.

12. Contact Information

If you have questions, comments, or concerns about this Privacy Policy or our privacy practices, please contact us at:

Email: privacy@smartcartag.com

This Privacy Policy constitutes a legally binding agreement between you and Smart Car Tag. By using our Services, you acknowledge that you have read and understood this Policy.